Client complaining hair is dry after only 1 week
Posted: Thu Oct 07, 2010 5:02 pm
I am new to this forum and I hope some of you may be able to help me.
One of my clients has just rang me after having her 100% remi pre bonded hair extensions fitted only last week complaining that they have become extremely dry like horse hair. She says that she has tried leaving conditioner in and serum's and even gone to hairdressers for treatment and it is still no better. My client used to have her hair fitted by a friend of hers before but had issues with her fitting, she has asked her advice on my fitting and hair and has been told by her that the hair I have used is not real hair. I purchase my hair from Hair Trade and they say it is definately 100% human remi hair, and to be honest I have never had a problem or had anyone else come back saying there is something wrong.
Any suggestions on this? Is there a treatment that may bring the hair back to a shine that she hasn't already tried?
Hope you can help. P.S. the hair is Blonde.
One of my clients has just rang me after having her 100% remi pre bonded hair extensions fitted only last week complaining that they have become extremely dry like horse hair. She says that she has tried leaving conditioner in and serum's and even gone to hairdressers for treatment and it is still no better. My client used to have her hair fitted by a friend of hers before but had issues with her fitting, she has asked her advice on my fitting and hair and has been told by her that the hair I have used is not real hair. I purchase my hair from Hair Trade and they say it is definately 100% human remi hair, and to be honest I have never had a problem or had anyone else come back saying there is something wrong.
Any suggestions on this? Is there a treatment that may bring the hair back to a shine that she hasn't already tried?
Hope you can help. P.S. the hair is Blonde.